Shipping Policy

Effective Date: 16/04/2026

1. Order Processing Time

• Orders are processed within 1–3 business days
• Orders are not processed on Sundays or public holidays

2. Delivery Timeline

• Estimated delivery time: 3–7 business days depending on location
• Remote areas may take longer

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout
• We may offer free shipping on selected orders/promotions

4. Order Tracking

• Once your order is shipped, tracking details will be shared via email/SMS

5. Delays

Delays may occur due to:

• Weather conditions
• Courier partner issues
• Unexpected high demand

We are not responsible for delays caused by third-party logistics providers.

6. Incorrect Address

• Customers must provide accurate shipping details
• We are not responsible for delivery failures due to incorrect addresses

7. Contact

For shipping-related queries:
👉 https://closet-culture.com/contact-us